Topping up Options

Top Up Voucher (scratch card)

Method 1 (EPIN – USSD)

  • Scratch off the panel to reveal your e-PIN number.
  • Type in *125*ePIN# call (i.e. *125* 1234567890#)
  • If the top up is successful, you will receive a confirmation message.

Method 2 (EPIN – IVR)

  • Scratch off the panel to reveal your e-PIN number.
  • Call 125 (IVR) and after choosing the language follow the voice prompt.
  • If the top up is successful, you will receive a confirmation message.

SMS Top Up

You need a My Redtouch account to perform this service. Go here

  • 1. Proceed to Services
  • 2. Select SMS Top-Up option
  • 3. Select Top-Up amount
  • 4. Press Proceed
  • 5. Enter bank card details and proceed to Submit.
  • 6. Upon successful Top-Up an SMS is sent including the code to be used for SMS Top-Up.
  • 7. Finally send an SMS to 125 containing: TOPUP_E<Value>_<CODE> (The _ is representing a space character)

Web Top Up

You need a My Redtouch account to perform this service. Go here

  • 1. Proceed to Services
  • 2. Select Web Top-Up option
  • 3. Select Top-Up amount
  • 4. Press Proceed
  • 5. Enter bank card details and proceed to Submit.
  • 6. Upon successful Top-Up an SMS is sent.

Things to know

We have 4 top up denominations:
€5, €10, €20, €30 

Credit is lost if no top-up is made within 365 days.

Customer Care 9811 0100